JBL Clip 3 will not charge over 20%

Budman

New member
Feb 6, 2020
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Bought JBL Clip 3 for my wife at Christmas, charged twice, and not only will charge to 20% and doesn't last long. Had it more than 16 days so T Mobile won't exchange it.
Do I need to take it apart and try to replace something?
 
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